Buyer Protection Policy
We are committed to ensuring a risk-free shopping experience:
- Item Not Received / Package Lost:
If your order does not arrive within the estimated delivery time, you are eligible for a full refund or free replacement. - Damaged or Defective Item:
If you receive a damaged, defective, or incorrect item, we will provide a free replacement or full refund, whichever you prefer. - Process:
- Contact us with your order details and proof (photos if applicable).
- Claims must be made within 7 days of delivery (or reasonable time for non-delivery cases).
- Once verified, replacement or refund will be processed promptly.
- Contact us with your order details and proof (photos if applicable).